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Terms and conditions

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1. Introduction

 

These Terms and Conditions (hereinafter the "Terms") govern the use of parcel delivery services (hereinafter the "Services") offered by NCS Courier Services (hereinafter "NCS", "We", or "Our"), based in Liverpool, United Kingdom. By using Our Services, You ("Client", or "You") agree to be bound by these Terms.

 

2. Delivery Services

 

NCS offers the following Services, subject to availability:

  • Same-Day Delivery

  • Next-Day Delivery

  • Scheduled Delivery

  • Real-Time Tracking Services for all shipments.

The Services are available throughout the United Kingdom and across Europe, in accordance with the coverage areas specified on Our website.

 

3. Client Obligations

 

The Client agrees to:

  • Provide complete, accurate, and legible shipping information (addresses, contacts, etc.).

  • Ensure that parcels are properly packaged, labeled, and sealed for transport.

  • Correctly declare the nature, weight, and value of the goods.

  • Ensure that the goods are not considered prohibited items (e.g., hazardous materials, illegal items, or items excluded by Our insurance policy).

 

4. Pricing and Payment

 

Service tariffs are based on the weight, dimensions, destination, and type of service chosen. Prices are those in effect at the time of booking and are displayed on Our website or communicated directly to the Client.

  • Payment is due at the time of booking, unless otherwise agreed upon credit terms.

 

5. Liability and Insurance

 

  • Limitation of Liability: Our liability in the event of loss, damage, or delay of a shipment is strictly limited to the amount of the declared value of the shipment or the maximum standard insurance amount by default, whichever is lower.

  • The Client is responsible for taking out additional insurance if they believe the value of their goods exceeds the standard insurance level provided by NCS.

  • NCS is not liable for indirect or consequential damages (loss of profit, market, etc.).

 

6. Claims and Disputes

 

  • Any claim for damage must be notified in writing to NCS within [X] days following delivery.

  • Any claim for loss must be notified in writing to NCS within [Y] days following the scheduled delivery date.

  • These Terms are governed by and construed in accordance with the laws of England and Wales.

 

7. Changes to Terms

 

NCS reserves the right to modify these Terms at any time. Changes will be effective upon publication on Our website. It is the Client's responsibility to regularly consult the Terms.

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