Accessibility Statement
1. Our Commitment
NCS Courier Services is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe that everyone should be able to access our website and services with ease.
2. Status of Conformance
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines outline how to create web content that is more accessible to individuals with diverse disabilities. Conformance with these guidelines will help make the web a more user-friendly environment for everyone.
3. Measures Taken
To support our commitment to accessibility, NCS Courier Services has taken the following measures:
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Continuous Testing: We regularly review and test our website using automated tools and manual checks to identify and fix accessibility issues.
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Design Standards: We adhere to best practices for colour contrast, text sizing, and keyboard navigation.
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Clear Structure: We use clear, semantic HTML and provide appropriate headings to help screen reader users navigate the content effectively.
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Feedback: We provide a dedicated channel for users to give feedback on accessibility issues.
4. Accessibility Limitations
Despite our best efforts to ensure the accessibility of NCS Courier Services' website, there may be some limitations. Below is a description of known limitations and potential solutions:
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Third-party content: Certain third-party integrations (e.g., payment gateways, embedded maps) may not yet be fully accessible. We prioritise working with third-party vendors to improve their accessibility.
5. Feedback and Reporting
We welcome your feedback on the accessibility of NCS Courier Services' website. If you encounter accessibility barriers or if you have difficulty using any part of our website, please let us know:
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Phone: +447564657947
We try to respond to feedback within 1-3 business days.
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