Accessibility Statement

1. Our Commitment

 

NCS Courier Services is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe that everyone should be able to access our website and services with ease.

 

2. Status of Conformance

 

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible to people with a wide array of disabilities. Conformance with these guidelines will help make the web a more user-friendly environment for everyone.

 

3. Measures Taken

 

To support our commitment to accessibility, NCS Courier Services has taken the following measures:

• Continuous Testing: We regularly review and test our website using automated tools and manual checks to identify and fix accessibility issues.

• Design Standards: We adhere to best practices for color contrast, text sizing, and keyboard navigation.

• Clear Structure: We use clear, semantic HTML and provide appropriate headings to help screen reader users navigate the content effectively.

• Feedback: We provide a dedicated channel for users to give feedback on accessibility issues.

 

4. Accessibility Limitations

 

Despite our best efforts to ensure the accessibility of NCS Courier Services' website, there may be some limitations. Below is a description of known limitations, and potential solutions:

• Third-party content: Certain third-party integrations (e.g., payment gateways, embedded maps) may not yet be fully accessible. We prioritize working with third-party vendors to improve their accessibility.

 

5. Feedback and Reporting

 

We welcome your feedback on the accessibility of NCS Courier Services' website. If you encounter accessibility barriers, or if you have difficulty using any part of our website, please let us know:

• Email: [Insérer une adresse email dédiée à l'accessibilité, ex: accessibility@ncscourier.com]

• Phone: [Insérer un numéro de téléphone de support]

We try to respond to feedback within [X] business days.

​